When we talk about “MMZ technical service,” “we,” “our,” or “us” in this policy, we are referring to MMZ technical service Ltd.., the company which provides the Services. When we talk about the “Services” in this policy, we are referring to our online community.
Information we Collect and how we use it
Content and information submitted by users to the Services is referred to in this policy as “Personal Data.”. Where MMZ technical service collects or processes Personal Data, it does so on behalf of the Customer in order to deliver services, or to keep the customer aware of services they have either expressed an explicit interest in or are directly related to services they are explicitly interested in.
MMZ technical service may access and use the Personal Information you have provided us as reasonably necessary and in accordance with your instructions to (a) provide, maintain and improve the Services; (b) as required by law.
- Contact Information
Users may provide information such as an name, email address, contact number.
How we use it
We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service-related notices, such as security and fraud notices. If you contact us with a problem or question, we will use your information to respond. We often need to contact you for invoicing, account management and similar reasons. These emails and messages are considered part of the Services, processed as a fulfillment of our contract with you or as our own legal requirement, and you may not opt-out of them.
In addition, we sometimes send emails about new events or other news about MMZ technical service, and we may also use your contact information for our own marketing or advertising purposes. These messages are processed with your explicit consent, or where we believe that both you and MMZ technical service have a legitimate interest in receiving such information. You can opt out of these at any time.
We hold this data for as long as you have an active customer on
- Embedded Media
3.Billing and other information
For Customers who contract us to render services at their company, our corporate affiliates and our third-party payment processors may collect and store billing address and credit card information on our behalf.
How we use it
Our corporate affiliate data or processors use account and contact data on our behalf to administer accounts and keep track of billing and payments, both in order to fulfil our contract with you and to fulfil our own legal requirements.
We hold this data for 7 years, as part of our legal obligation to retain financial records.
- Services Usage Information
This is information about how you are accessing and using the Services, which may include analytics through services such as Google Analytics and Hotjar (which are anonymised), and support communications with us (which contain Personal Information about you).
How we use it
To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and improve them, as part of our Legitimate Interest in improving the service we offer you. If you contact us with a problem or question, we will use your information to respond in order to fulfil our contract with you. We will also use this data to help us in investigating and preventing security breaches from happening. We work hard to keep the Services secure and to prevent abuse and fraud.
We hold this data indefinitely, in order to assess and enhance our service with regards to historical performance.
- Device & Geo-location Information
Users may provide their location as part of their profile on MMZ website. We may also collect information about the device you are using the Services on, but only to the extent that your browser supplies that information, including what type of device it is, what operating system you are using, and your approximate location based on IP address. Whether we collect some or all of this information often depends on what type of device you are using and it’s settings.
How we use it
To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and improve them, as part of our Legitimate Interest in improving the service we offer you. Users may provide location information that allows us to tailor our services to them, with your consent and as part of legitimate interest in providing relevant information and services to you.
Anonymised or pseudo-anonymised data is held indefinitely, in order to assess and enhance our services with regards to historical activity. Location data tied to a specific user (which constitutes Personal Data) is held for as long as you have an active account or marketing relationship with us.
- Third Party Data
MMZ technical service may also receive information from affiliates and Data Processors that we use to make our own information better or more useful. This might be aggregate level information, or it might be more specific information, such as about how well an online marketing or email campaign performed.
We hold this data for as long as you have an active account or marketing relationship with us.
How we use it
We use this additional data as part of our legitimate interest to improve the quality and relevance of the service. Certain elements of data might be granted to us via your consent and agreements with third- party- Data processors (such as Mailchimp), and are not expressly governed by this policy.
- Third Party Services
We use WhatsApp to share messages about content and upcoming events. If you use WhatsApp to communicate with us, MMZ technical service will store your phone number and name exclusively for the purposes of WhatsApp communication. We will not share or sell your contact details with any 3rd parties.
- Basic account & connection information
- Application usage logs
- Device & connection information
- Location information (only in cases where you use location features)
- Cookies (to manage WhatsApp services)
- Sharing and Disclosure
- Customer Data
MMZ technical service will never sell or share your personal data for the independent commercial gain of a third party. However, we may share Customer Data in accordance with our agreement with the Customer and the customers instructions.
With third-party service providers and agents. We may engage third party companies or individuals to process Customer Data & Personal information in order to deliver our services; for example, for payment processing, printing and networking at conferences, or sending of newsletters.
- Other Information
MMZ technical service may use aggregated and non-identifying information describing the demographics and behaviours of our customers and community for research or marketing purposes.
- Other Types of Disclosure
MMZ technical service may share or disclose Customer Data and other information as follows:
3.1 During changes to our business structure
If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of MMZ technical service assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
3.2 To comply with laws
To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
3.3 To enforce our rights, prevent fraud and for safety
To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
MMZ technical service takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure; and help ensure the appropriate use of User Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Our Services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.
MMZ technical service is based and operates from within the UAE. Where possible, we ensure that any data processing done on our behalf takes place within the UAE states, but where data has to move beyond the UAE we work to ensure that our Data Processors adhere to the UAE Privacy Shield, or have equivalent legal protections in place to ensure the security and privacy of your data.
If you have any questions about how your data is handled, please contact us using the details below.
Contacting MMZ technical service
MMZ technical service
Address: Sheikh Zayed Road City Tower 2, Office No# 12, Pioneer Business Center
Phone: +971 52 900 8620
Landline No’s: 0567519598 | 0529008620